Customer Reviews & Stories

In a jam I called 1 stop n Eric assured me if I had the car towed in he’d get right on it. No kidding! Eric n his team got us checked in, troubleshooted the situation, ran the situations by me, promptly fixed my fuel pump n off we went!!!!! Great service. Fast. Honest. Funny. Great experience. I found my car fix it shop!! Thank you!!

— Google User Review

1Stop is the best automotive shop in town. Locally owned and operated family business. Quality customer service and these guys get the job done! Eric is the owner, he’s fair and goes out of his way to help the customer. I can’t say enough good things about this shop! I would highly recommend 1Stop! Support local!

— Google User Review

Live in Western NY, but came to Billings for my Nephews wedding. As we were coming into Billings, the transmission on our car went. Eric and his boys got the car on a Monday, ordered the transmission, which was an oddball, got it in on Tuesday from Seattle, had the car back on Wednesday. We left Billings on Thursday to come back to NY, and had no problems.

Thank you very much Eric. Was very appreciated.

— Google User Review

Eric is always honest and fair. Him and the other mechanics are very knowledgeable! It’s hard to find trustworthy mechanics and Eric definitely meets all expectations.

— Google User Review

Very nice people that work there quick and Speedy service always helpful

— Google User Review

Great service and super friendly!

— Google User Review

Eric and Cindy may be the nicest people in Billings. Great service! I go nowhere else!

— Google User Review

Best auto shop around! Erik and his crew are the best at what they do and will let you know exactly what things will cost you before they do the work. I trust them completely with my vehicle. You can't go wrong trusting your vehicle with them.

— Google User Review

did what was asked and was honest, what more can be asked now-a-days. would be 5 if had I had needed more and were better located.

— Google User Review

I love one stop automotive! I have been a customer for a couple years now and Eric is very easy to work with, the two times I’ve had issues with my cars they fixed it and I never had an issue again! They do a good job and are very easy to work it!

— Facebook User Review

I was looking at a truck to buy at Subaru in Billings and wanted a second opinion on the condition. 1-Stop Automotive did a excellent job. They took pictures full detail of the entire truck. If your looking at a used vehicle have 1-Stop Automotive look at it first. It’s well worth the 85.00. They were fast,and just over all great customer service. Thank you Cindy and Eric. You definitely have new business from us.

— Facebook User Review

Erik was the only mechanic with the guts and know how to work on fixing my 94 RX-7's hesitation problem. He's the third mechanic I've tried. Third times a charm. He fixed a very frustrating and elusive problem that had ruined the fun time in driving my car. He has won all my future business (I own four vehicles). Five stars. Excellent service, clean shop, good hours, helpful staff. Recommended to all.

— Facebook User Review

The only place I take my jeep. Erik is very knowledgeable, and gets it done quick.

— Facebook User Review

Great service as always.

— Facebook User Review

We at Western Health Screening depends on One Stop Auto for all our automotive service needs. We have a three vehicles that are on long trips 250 days out of the year. Erik keeps us underway, safe and productive.

— Facebook User Review

Most honest shop in town! Erik knows how to take care of his customers!

— Facebook User Review

If you want a good local mechanic, affordable/reasonable prices, and great customer service when your car needs work, then 1 Stop is the place for you. I and my family have been doing business with Eric and Cindy for years, and they are just fantastic. Eric is an up front and honest guy who clearly takes pride in his business. And Cindy is a complete delight. The whole team at 1 Stop have worked on at least the last 3 cars I've owned, and they took excellent care of me and my rides every time without fail. And when it comes to pay the bill, I'm almost always surprised that it wasn't more than what I had anticipated. They also really know their stuff on tires. When I moved out to the Midwest, I wish I could have dragged their whole operation with me. But whenever I'm back in the area, I definitely know where to go. Thanks 1 Stop for being awesome!

— Yelp User Review

Erik, I want to thank you and your team for literally the best automotive experience I ever SEEN!! SHOUT OUT to JERRY,! HUGE thank you from me and the wife for keeping us within our budget. We will always bring our trailblazer here for service of any kind. HEY MONTANA! THEY REALLY DO VALUE THEIR CLIENTS!! REAL TALK!

— Google User Review

Incredibly honest people here. They happily answered questions I had, and took the time to explain until I really comprehended what needed to be done without making me feel ignorant (even though I very much am in regards to cars). Very well priced, and personable experience. Great quality to what they've done for me, and I expect various other customers. I don't hesitate at all to recommend this repair shop

— Google User Review

These folks are very honest, professional, courteous, and prompt. As a rural mail carrier I appreciate them getting me back on the road quickly! Thanks again Erik and crew!

— Google User Review

Top notice service! I had a great experience at 1-Stop Automotive. I had both my front and rear brakes replaced on two different occasions. Both experiences were very positive! My questions were easily answered and service was done promptly. I highly recommend using 1-Stop Auto!

— Google User Review

I really like this place. The last time I went somewhere (the Nissan Dealership) I felt like they really tried to pull the wool over my head but the guys at 1 Stop Automotive has always been really kind and told me what my car actually needs not to just throw money needlessly at my car. Thank you guys for all your help!

— Google User Review

They are always very honest and timely. Great folks to work with for any vehicle problems.

— Google User Review

Gerry and his people took great care of us. His estimate was super fast, and fair and my daughters car runs like a top. Couldn't be happier.

— Google User Review

A good hometown business whose priority is the customer and Honesty upfront.

— Google User Review

Everyone here has been friendly, professional, honest and great at what they do. They have changed oil, fixed brake pads, checked engine lights for me.Tammy C

— Google User Review

1Stop is the best automotive shop in town. Locally owned and operated family business. Quality customer service and these guys get the job done! Eric is the owner, he’s fair and goes out of his way to help the customer. I can’t say enough good things about this shop! I would highly recommend 1Stop! Support local!

— Google User Review

Best auto shop around! Erik and his crew are the best at what they do and will let you know exactly what things will cost you before they do the work. I trust them completely with my vehicle. You can't go wrong trusting your vehicle with them.UPDATE

— Google User Review

I was impressed with how fast they got my car in shop and repaired and I think reasonably priced plus everyone was friendly and knowledgeable

— Google User Review

outstanding and most kind customer service ever experienced! we were on a road trip and ran over a pothole and knew something happened to the undercarriage. parked outside their storefront until they opened and they welcomed us in without hesitation once they opened their shop. looked at it right away and had it fixed in under 30 minutes. super understanding and gracious towards us, we couldn’t be more thankful!!

— Google User Review

In an emergency, Jerry was willing to see what is going on with my friends car when she broke down in Billings. I will post another review after he looks at her car.

— Google User Review

I only trust Erik and company to work on my vehicles. He has had my family rolling and running right for years

— Google User Review

Professional honest company. Highly recommend!

— Google User Review

I would highly recommend this business. 2 other repair companies thought they fixed the problem and they didn't. The previous place said 2 valves were bad. Jerry chuckled about the diagno6

— Google User Review

The most reliable shop in town! Great customer service and always willing to help. If you need a trustworthy shop, this is the one to visit!

— Google User Review

Did nice work and kept in contact with me on repairs being done and what it would cost.

— Google User Review

Professional honest company. Highly recommend!

— Google User Review

Alternator replacement: Professional and timely service, good communication and reasonably priced. Will use again when needed.

— Google User Review

They have always been fair, friendly ,fast and helpful. I've dealt wit them 3 times n always had a good experience.

— Google User Review

Quick, knowledgeable and friendly. Will be back to finish up the list of things that were found during inspection.

— Google User Review

They got me out of a tight spot. On my way through hauling a load and my DEF system had shut my vehicle down. Eric was able to identify the malfunction and get me back on the road 3 hrs later. Thanks!!!!

— Google User Review

This place is #1in my book! Eric went out of his way to help me get my car back so fast! They are affordable, friendly, and do great work!!

— Google User Review

They were very helpful and got me back on the road.

— Google User Review

I came to this shop on a recommendation. I am from out of town and needed repair on a complicated vehicle. I read all of the reviews and sure enough they were true to their word. Eric, the shop owner, did the work himself to my van, fixed the issue and tested a few other things to make sure everything was in proper working order. I HIGHLY recommend this service shop. 100%. I will be back when I need work again.

— Google User Review

These guys are awesome! They can understand and fix anything. Great to work with. Honest and timely.

— Google User Review

A great experience as always. Work is done in a timely fashion and the people are friendly. They keep you informed about the work and make sure you have all the information you need to make decisions as the work progresses. I am a repeat customer as are others in my family.

— Google User Review

Eric and Jerry were both extremely helpful, professional and knowledgeable.

— Google User Review

They were the only shop that could squeeze me in when I needed to replace my radiator. They were fast, friendly and efficient. Thank you for all your great work.

— Google User Review

This is the only shop in town I will ever take my vehicles to. Perfect every time.

— Google User Review

Awesome job and quick turn around thank you perfect work they do Recommend them for all your work

— Google User Review

Erik and his team are top notch. They got my car in, diagnosed and out in a timely manner. Thanks Erik!

— Google User Review

They were very good at explaining what was wrong

— Google User Review

1-Stop does a great job and all of the people are great to work with.

— Google User Review

Brought my 2010 Impala in to have a few different issues fixed. The mechanics were great, explained what all needed to be done, and what it would cost. Car was fixed that day and everything works great again. Highly recommend!

— Google User Review

Fast, honest, fair!

— Google User Review

I had a great experience at 1 stop automotive. They got me in within a week due to some shaking I had while driving, I thought I just needed an alignment. 1-stop went above and beyond and looked over everything!! They found out the shaking was due to my tires cupping. They also discovered I needed a new battery. They kept in contact throughout the day about what was going on with my pickup. They sent me a full report with pictures included so I could see exactly what they were talking about. They had the alignment done, battery replaced and got me two different quotes for new tires all in a timely manner. I will be using 1-stop as a repeat customer from here on out. I left there 100% trusting the team here with all of my vehicle repair needs! And they didn’t charge me an arm and a leg! Thank you Cindy, Erik and team for doing such a great job!

— Google User Review

Great customer service, great job on fixing my Jeep! I was so upset when my Jeep quit running all of a sudden. Gerry took great care of me and my concerns and got me back on the road the next day! Thank you!

— Facebook User Review

No more rattling sounds thanks to the trustworthy technicians. I really appreciate their honesty, reliability, etc. I've been able to drive my car now without having to deal with annoying rattling sounds. Highly recommended!

— Yelp User Review

#1 Auto Shop in the Nation. THE VERY BEST MONTANA HAS TO OFFER. These guys are the real deal!!! Could not ask for better service, price, all the reasons you read reviews that is who I am talking to this shop is what you dream of let alone want. I mean they are the type of service I wish there was more of because they truly do honorable business. I mean that wholeheartedly!! As you can see I had a gang of things needing fixed. I towed my car to this shop when it finally gave out they went through it with a fine tooth comb and got me back on the road. Worth every penny. This place is awesome. Gerry, Cindy to the mechanics at 1Stop

Automotive Thank You,Sincerely.

— Google User Review

Will definitely be recommending this place to anybody and everybody! They have went above and beyond with taking care of my car, and their amazing customer service. 10/10.

— Google User Review

Super friendly! Came in to fix a headlight and they aired up my tires and everything without me asking. Gave me a quote and it was under what he quoted me ! Would highly recommend them! Will be going here for future fixes !

— Google User Review

My son's car was having issues with multiple dash lights coming on. The normal place I go too was unavailable and the recommeded 1Stop Automotive. Chris was very helpful and got the car in right away for a diagnostic. It turned out to be a bad oil pressure sensor. He kept me informed through the entire process and they were able to repair the vehicle quickly. Highly recommend their services!

— Google User Review

Thanks to the honest professional team at 1 Stop Automotive, my windshield washer system is back to normal again.

— Google User Review

Had something that I needed fixed in a hurry and they got me in right away. And when they couldn't get a part delivered in time they offered to fab one for me and it worked out great. Thank you guys!

— Google User Review

Alternator wasn’t charging my battery, changed my alternator and it still wasn’t charging, this is the first time I’ve been stumped to where I’ve actually brought my car into a shop! They fit me in the day after calling, gave me a ride back to work and had it fixed before I was off work!!! Now that’s service!!! High recommendation for this shop, great service!

— Google User Review

They have a drop off box for after hours which is very convenient. Super professional and friendly. Excellent service. Price is a little high-ish, but so is everything now days.

— Google User Review

I recommend these guys to anyone.

— Google User Review

I had a great experience working with 1 Stop Automotive. When my car broke down there weren't any warnings and no check engine light. As the 1 Stop Auto team worked on my car I got updates on the next tests and work that was being done and I feel very confident in my car now that I have it all fixed up.

— Google User Review

Was in town for the NILE from Colorado. Had issues with our F150. They got us in quickly and did a great job.

— Google User Review

Great service and experience

— Google User Review