Customer Reviews & Stories

In a jam I called 1 stop n Eric assured me if I had the car towed in he’d get right on it. No kidding! Eric n his team got us checked in, troubleshooted the situation, ran the situations by me, promptly fixed my fuel pump n off we went!!!!! Great service. Fast. Honest. Funny. Great experience. I found my car fix it shop!! Thank you!!

— Google User Review

1Stop is the best automotive shop in town. Locally owned and operated family business. Quality customer service and these guys get the job done! Eric is the owner, he’s fair and goes out of his way to help the customer. I can’t say enough good things about this shop! I would highly recommend 1Stop! Support local!

— Google User Review

Live in Western NY, but came to Billings for my Nephews wedding. As we were coming into Billings, the transmission on our car went. Eric and his boys got the car on a Monday, ordered the transmission, which was an oddball, got it in on Tuesday from Seattle, had the car back on Wednesday. We left Billings on Thursday to come back to NY, and had no problems.

Thank you very much Eric. Was very appreciated.

— Google User Review

Eric is always honest and fair. Him and the other mechanics are very knowledgeable! It’s hard to find trustworthy mechanics and Eric definitely meets all expectations.

— Google User Review

Very nice people that work there quick and Speedy service always helpful

— Google User Review

Great service and super friendly!

— Google User Review

Eric and Cindy may be the nicest people in Billings. Great service! I go nowhere else!

— Google User Review

Best auto shop around! Erik and his crew are the best at what they do and will let you know exactly what things will cost you before they do the work. I trust them completely with my vehicle. You can't go wrong trusting your vehicle with them.

— Google User Review

did what was asked and was honest, what more can be asked now-a-days. would be 5 if had I had needed more and were better located.

— Google User Review

I love one stop automotive! I have been a customer for a couple years now and Eric is very easy to work with, the two times I’ve had issues with my cars they fixed it and I never had an issue again! They do a good job and are very easy to work it!

— Facebook User Review

I was looking at a truck to buy at Subaru in Billings and wanted a second opinion on the condition. 1-Stop Automotive did a excellent job. They took pictures full detail of the entire truck. If your looking at a used vehicle have 1-Stop Automotive look at it first. It’s well worth the 85.00. They were fast,and just over all great customer service. Thank you Cindy and Eric. You definitely have new business from us.

— Facebook User Review

Erik was the only mechanic with the guts and know how to work on fixing my 94 RX-7's hesitation problem. He's the third mechanic I've tried. Third times a charm. He fixed a very frustrating and elusive problem that had ruined the fun time in driving my car. He has won all my future business (I own four vehicles). Five stars. Excellent service, clean shop, good hours, helpful staff. Recommended to all.

— Facebook User Review

The only place I take my jeep. Erik is very knowledgeable, and gets it done quick.

— Facebook User Review

Great service as always.

— Facebook User Review

We at Western Health Screening depends on One Stop Auto for all our automotive service needs. We have a three vehicles that are on long trips 250 days out of the year. Erik keeps us underway, safe and productive.

— Facebook User Review

Most honest shop in town! Erik knows how to take care of his customers!

— Facebook User Review

If you want a good local mechanic, affordable/reasonable prices, and great customer service when your car needs work, then 1 Stop is the place for you. I and my family have been doing business with Eric and Cindy for years, and they are just fantastic. Eric is an up front and honest guy who clearly takes pride in his business. And Cindy is a complete delight. The whole team at 1 Stop have worked on at least the last 3 cars I've owned, and they took excellent care of me and my rides every time without fail. And when it comes to pay the bill, I'm almost always surprised that it wasn't more than what I had anticipated. They also really know their stuff on tires. When I moved out to the Midwest, I wish I could have dragged their whole operation with me. But whenever I'm back in the area, I definitely know where to go. Thanks 1 Stop for being awesome!

— Yelp User Review